PPT Slide
Information Barriers to Virtual Salespeople
- Quality of Information
- Incorrect, Incomplete, Cryptic
- Described differently by different manufacturers
- Inconsistent units of measure and ontologies
- No standards
- Granularity
- Multiple information sources
- Back end (ERP) system, Paper / Brochures, Suppliers
- Information doesn't exist
- Or is not available in required format
- Research Topic:
- Standard Ontologies for Products & Catalogs
- Physical and Functional Definitions