R. David Lankes Papers on DiSC'06 Creating the infrastructure for collaboration between digital reference services and researchers: the digital reference electronic warehouse (DREW) project Publications Note: Links lead to the DBLP on the Web. R. David Lankes Scott Nicholson , R. David Lankes: Creating the infrastructure for collaboration between digital reference services and researchers: the digital reference electronic warehouse (DREW) project. JCDL 2005 : 394 Jeffrey Pomerantz , Scott Nicholson , Yvonne Belanger , R. David Lankes: The current state of digital reference: validation of a general digital reference model through a survey of digital reference services. Inf. Process. Manage. 40 (2): 347-363 (2004) R. David Lankes: The digital reference research agenda. JASIST 55 (4): 301-311 (2004) Jeffrey Pomerantz , R. David Lankes: Taxonomies for Automated Question Triage in Digital Reference. JCDL 2003 : 119-121 Charles R. McClure , R. David Lankes, Melissa Gross , Beverly Choltco-Devlin : Statistics, measures and quality standards for assessing digital reference library services: guidelines and procedures. Inf. Res. 8 (3): (2003) R. David Lankes, Melissa Gross , Charles R. McClure : Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View. Library Trends 51 (3): (2003) Jeffrey Pomerantz , R. David Lankes: Integrating expertise into the NSDL: putting a human face on the digital library. JCDL 2002 : 405 1 [ 6 ] 2 [ 3 ] 3 [ 2 ] [ 3 ] 4 [ 2 ] [ 3 ] 5 [ 6 ] [ 7 ] 6 [ 1 ] [ 4 ] [ 6 ] ©2006 Association for Computing Machinery