Problem 3 - Autonomy crossorganizational workflows
motivation
- networked organizations, outsourcing of activities
- requires blend of coordination and market mechanisms
- Application Domains
- construction, logistics, insurances, telecoms, ...
problems
- how can qualitative and quantitive goals be achieved while unpredictable events can happen
- Crossorganizational Workflows
- Contractual Basis
- Service Selection (Market) and planning
- Service Quality (Monitoring, Control)